Benefits For HWA Service Contractors


We help grow your business with steady business throughout the year. The HWA customers you help have the potential to convert into recurring, devoted customers and a great source for referrals. If you are looking to increase your business without increasing your budget, become and HWA Service Contractor today!

Why Join HWA?

We're growing. That means you can too!

Our HWA Home Warranty business has been booming, adding more and more new customers year after year. Our parent company, Direct Energy, is also growing fast with their Home Comfort Collection suite of protection plans that includes individual system maintenance and repair plans! There are many Service Contractor opportunities to service our many plans.

Build Your Business.

HWA Service Contractors receive steady business throughout the year introducing you to new customers in your area with the potential for repeat business and referrals!

Save Your Budget.

HWA provides you business without the cost of advertising or lead generation.

Personal Service.

We assign a helpful, knowledgeable and dedicated Account Manager to each Service Contractor.

Flexible Workflow.

We work with your schedule and honor days off and vacations.

Fast Approvals.

It is our goal to offer fast and simple approvals on the claims you service to make the experience easy and painless for both the customer and you!

Fast Payments.

We boast industry-leading invoice submission and payment turnaround speed!

VIP Potential.

All Service Contractors are eligible to become a VIP with expedited claim approvals, even faster payments (via direct deposit), and even more growth opportunities.

Online Claim Approval.

Qualified vendors have the luxury of authorizing their own claims online without ever having to call in!

Fax Claim Approval.

Qualified vendors have the choice of faxing in an approval form instead of calling in or going to our website.

Higher Authorization Limits.

We understand that time is money, in turn, we will work with individual contractors to raise your authorization limit above industry standards helping you service more customers each and every day. In doing so, your technicians will spend less time on the phone and more time generating profits!

Work More, Sell Less.

We give you business directly so you can spend more time performing billable work and less time selling and searching for customers.

Friendly Feedback.

Our Service Contractors receive feedback from our customers through post-experience surveys and follow-up conversations.

We Have Support and the Power to Support You!

As a Direct Energy company, we are backed by one of the largest energy providers in the country. We are part of a large company, with a family-owned background and entrepreneurial spirit, so we know what it means to be an independent and small business owner.


Our Service Contractors are an extension of HWA. We select and value our Contractors based on promptness, professionalism and efficiency.


Our Purpose

To provide helpful service with empathy and compassion

Our Promise

To provide comprehensive high-value home warranty coverage.