HWA has the capability of emailing/faxing/calling in all service requests.
No. We cannot commit to a volume of calls because the calls can fluctuate.
Yes, at times, we do to help control claim costs. However, HWA will work with service contractors and their charges.
Yes. HWA has a national account with Carrier Corporation for their HVAC equipment and GE for household appliances.
HWA contractor rating is an internal process. It is based on professionalism, repair/replacement pricing, availability, complaints/compliments and much more.
How to Reach Us
Sales & Claims: 888-492-7359
To provide helpful service with empathy and compassion
To provide comprehensive high-value home warranty coverage.