"Service to our homeowner customers, agents and vendors is always our top priority," said Harry Keifer, National Sales Manager of HWA. "We have seen tremendous growth in 2013 largely due to our competitive warranty plans, friendly customer service and expert sales team. This award reflects the hard work of our entire team to provide excellent customer service every day."
"Choosing the winners was a challenging task this year," said Krupesh Bhat of HomeWarrantyReviews.com. "Many companies improved customer satisfaction levels from last year, leading to several highly contested awards. We reviewed claims approval and retention rates, and also evaluated how companies made use of various social media and other online channels to address consumer issues."
About the Awards
Homewarrantyreviews.com is an independent website that hosts more than 15,000 consumer reviews. The site was founded in 2006 to help consumers make informed decisions as they consider home warranty coverage. Through its annual awards program, the website recognizes top-rated companies based on consumer ratings and reviews, as well as other customer-satisfaction metrics. Home Warranty of America was previously named the 2012 Best in Service Home Warranty Company.Learn more about the awards at HomeWarrantyReviews.com/awards
About Home Warranty of America
Home Warranty of America, a Direct Energy Company, was founded in 1996 and has experienced tremendous growth in recent years. HWA offers unique 13-Month home warranties, providing comprehensive protection against major mechanical and system breakdowns which can occur due to normal wear and tear. View Home Warranty of America's comprehensive plans.
To provide helpful service with empathy and compassion
To provide comprehensive high-value home warranty coverage.