Testimonials

That's right! 94% of Home Warranty of America's direct buying customers who responded to a recent survey said "YES!" when asked if they would recommend HWA.
-Home Warranty of America Direct Buy Customer Survey 2010

"My process for ordering a warranty with HWA online couldn't have been smoother. It took me about 5 minutes to enter the info a couple weeks before closing and then I never had to do another thing. HWA took it all from there with the title company. Julie Bareford is a great rep and always very responsive to any questions I've ever had."
-Mark D. Baldwin, Bridge Real Estate Advisors, Inc., Carmel, IN
"HWA Home Warranty has a great product for my sellers, and Gena Claxton takes great care of the sellers as well as working with the agents in our 4 Platinum Offices. She has set the standard for always taking calls or replying extremely quickly and answering our questions. Thanks for the great customer service!"
-Kimberly Abbs Riley, Platinum Realty, Overland Park, KS
"Last week I needed a special “something” to settle my Unacceptable Conditions on a contract I was working. I suggested the Sellers offer the Buyers a new 13-month Home Warranty. Although you were on vacation, I got prompt service from Harry Kiefer, so was able to get acceptance of my proposal—I’m turning in the sale today, thanks to HWA!!!"
-Karen Riley,Coldwell Banker Advantage,Overland Park, KS
"I have been very impressed with the 13 month program that your home warranty offers. It is the only warranty I offer to my clients (even though my company pushes another company) and I am very happy to be able to offer them something "a little more" - the 13 month warranty. I love it and will continue to use you in 2012! Thanks for your professionalism and bonus program for agents."
-Jeanee Lutterman, Coldwell Banker, Atlanta, GA

"Stella has been wonderful in sharing information about HWA Home Warranty plans and I appreciate her determination. Whenever I’ve had any issue, she has been very quick and responsive in following up. The website is easy to use and makes ordering very efficient."
-Kirstan Marks, Keller Williams Realty
"My client did quite a bit of research before choosing a Home Warranty program and HWA offered the most "bang for the buck". Since moving in, HWA has come through with a new hot water tank replacement which saved my clients $1,000 - worth the price of the warranty in one repair/replacement! I recommend HWA to all of my clients."
-Debra and David Hamilton, ZipRealty, Inc.
"I have your flyer displayed proudly in my listing (a home that is immaculate) and it gives this home the edge over the others, because of the nice fresh orange smiling logo, and the fact that I will purchase it for the Buyers of the home, without them asking for it. We just got a Purchase & Sale contract signed around and I will be submitting the information for the new Buyers soon!!! Thank you, HWA!"
-Carol B.C. Honkanen, Brave New Realty,Monroe, WA
"I have always had excellent service for my clients with HWA and they love the 13 months contract vs other companies 12 months."
-Peggy Belk,Century 21 Belk Realtors, Dalton, GA
"Excellent services and fast delivery without mistake. Within one hour, I received everything from HWA. Definitely I will refer all my client to HWA and share this great experience with other agents."
-Karen Wu, IRN Realty,Arcadia, CA
"Yunita has been very professional when coming to our office. As of yet I have not been able to use her for a tranaction, but I am able to access the website for informationa and profiles. I am sure soon I will be able to use your services."
-Holly Rybicki,Keller Williams Realty,Pasadena, CA
"I have to say every time I've use my HWA it has been a great experience. The first time was last yr when my AC went out right before my 9 yr old grandmother was coming for a visit. I was able to get a person live on the phone and was able to have the unit fixed the next day. It was great and Nana had a great time.The next time was when both my refrigerator and my garbage disposal went on the blink. I was able to schedule the appointment when it was convenient for me and have one person come out and fix both and everything is working really well.That's why I keep renewing my policy with HWA- dependability, and amazing work ethic of the contractors."
-Stephanie Lake
"Miriam Carstons is my rep. She is very attentive to my service and my requests for information. She checks in regularly to see if I need anything. Your product/service is great and it's an easy sell in this market. I deal with mostly sellers, and having your warranty puts control and a marketing edge on their side. By offering your service, it also makes me look proactive to my clients... and that I really like!I'm glad Miriam found me and I'll be selling many more warranties in the future. Thanks!"
-Jon Kenyon, Keller Williams Coastal Realty, Portsmouth, NH
"I just received a new representative but couldn’t find her information. I called my former representative, Miriam Carstons, and she was very helpful in directing me to my new representative, Lindsey Gibson. Miriam even sent me a email. Then a few minutes later Lindsey called me back and emailed just to follow up. Lindsey took care of my question immediately with great customer service. Thank you both to Miriam and Lindsey it’s nice to work with helpful people."
-Lindsay Kutz, Coldwell Banker, Bethlehem, PA
"I had a great experience with HWA. My new buyer had just bought his first home. He was a young single guy that worked out of town a lot. He came home and his A/C was making a loud noise and not working properly. He called the warranty co. and he got a whole new compressor put in. It saved him a lot of money that he probably wouldn't have had! Thank you HWA~ You are the best and the only company I use. Love my Penny! Happy Holidays to all of you!"
-Joanna Haley, Keller Williams NW
"Rachel, is the Key to your SUCCESS. She is quick and efficient. I appreciate the time she takes with me every time I need something. Thank you Rachel."
-Kim Acampora, The Lonnie Bush Group RE/MAX
"As a real estate agent, associate broker, and transaction coordinator, I want to say that your company by far exceeds any other home warranty program and company that I have worked with in my 12 years of working in this industry.
The emails and newsletters that you send out to clients is of great value and serves as a reminder about little things that we may overlook. For example, draining your hot water heater once a year for the mineral deposits that build up in it…how great is that. The "to dos" that your company points out that are applicable to the seasons are wonderful, and also helps as a cost effectiveness for clients too, i.e., replacing furnace filters, smoke detector batteries, energy efficient light bulbs, adjusting thermostats accordingly, are all examples of saving money and conserving energy. The 13 month warranty program offered is wonderful and exceeds the standard 12 month program even if only by 1 month, but that 1 month could be the month that the warranty may have to be used. Great benefit. Last but not least is your company's customer service. It is above and beyond the call of duty. The professionalism, eagerness, willingness, and friendliness that a client and real estate agent receives is truly appreciated. Thank you, and I am glad to be working with Home Warranty of America!"
-Kathleen Jackson,Lisa Burridge & Associates Real Estate, Casper, WY
"It is a pleasure to do business with I just find out that service is excellent I will recomend this company all over also meeting Susan wonderfull person always willing and able to help very profesional way of doing business thanks all of you have a wonderfull holydays."
-Maria Isabel Ramirez, Beechwood Realty, Moreno Valley, CA
"I found the process of obtaining the home warranty for my client simple and complete. My experience with Shelley was very pleasant and timely. I won't be shopping around in the future. Shelley is my go to for warranties; hands down."
-Yvonne Trawick,Keller Williams Premier Realty, Minneapolis, MN
"As usual, Lori provided my customer/client with the best service. We changed our order midway through the final days before closing and left a message for Lori to adjust the home warranty accordingly. She did so without any hassles and my buyer is very happy with her decision to purchase HWA insurance. She likes the peace of mind 13-month coverage gives her. Thank you so much! It is always a pleasure to work with you, and it is reassuring to be in the hands of a real professional such as yourself."
-Debbie Brooks,Gate City Real Estate, Pocatello, ID
"Mariana from HWA has always returned my calls and answered my e-mails in a timely manner. HWA is a very professional company and cares deeply about the clients they serve. Their prices are very competitive with the competition and I really enjoy that they cover an extra month, 13 months! I also really enjoy the seller coverage, where HWA will give the seller a warranty protection while the home is being listed for sale. I use this in my listing presentations, and it is a huge drawing point.
Thanks Mariana and HWA for all you do."
-Brandon Rivinius, Traditional Realty Services, Rancho Cucamonga, CA
"My HWA rep, Mariana Torres, is the best! 24/7 she responds to me when I have a question and ordering HWA home warranties is a snap! The 13 month feature pushes HWA to the head of the line for my clients! Thanks Mariana and HWA!"
-Marly MATTSON,Prudential California Realty, Rancho Cucamonga, CA
"Shelly Hall of Beaver Brook Ct in St Louis had a dishwasher problem and she called the company and the work man arrived was very nice but said the unit was to old to repair and he couldnt get parts so she recieved a check in the mail to put towards a new unit and she was satisfied so that makes me a Happy Camper as her agent.I will continue to reccomend your compa to others. Thank You!!!"
-Rickie Sue Farris,RE/MAX Best Choice, St. Louis, MO
"Well, I must say that my best experience with HWA to date is meeting Mary Jo Spurgeon. She is absolutely a breath of fresh air and sweet as can be. I think she is definately an asset to the company. With her always wearing orange to a degree to brand herself to your company shows she cares and believes in her product."
-Kim Maher,Realty Executives Premiere, House Springs, MO
"Working with MaryJo has been a fantastic experience. I know that I can always count on her to answer any questions that my client or myself has about the home warranty plan. I know that she will lead us in the right direction so that my client has the coverage that they need for their home. It is great to have someone that is so positive and is very knowledgeable on my team. Thanks for all of your hard work and dedication to providing your clients with such excellent customer service!"
-Laura Breitenstein, Hermann London Group, St. Louis, MO
"I am an agent in Connecticut, and Miriam Carstons has always been very helpful and it is nice to know she is there! I always make a seller aware of the warranty, but they are not always receptive to it. I will continue to promote your product."
-Nanci Apuzzo, Guerra Realtors,East Haven, CT
"My Gaga Apodaca comes through on the hottest days of the year, when a 15 year old air conditioner gives out, and on the coldest days when the furnace gasps its last dragon breath.  My grateful clients call to thank me for purchasing the Home Warranty…as they would not have had the money to replace the broken items. It has been my standard practice to buy a Home Owner Warranty for every buyer client, and I encourage every seller to look at a policy during the listing periods, prior to a sale. The question of who should pay for a water heater that goes out two days after a sale has closed is eliminated, and the time you save and headaches that are spared because of a warranty in place, are immeasurable. Even though I am not making the money I used to, I still buy the warranties because I do not like to untangle “after close mechanical problems” and tryto figure out “who is responsible” and “what did they know issues.” Everyone wins with a warranty…and Gaga Apodaca couldn’t be more responsive when problems arise. Thank you Home Warranty of America for helping make my world of real estate more pleasant. And thank you Gaga for answering my calls when you are most needed."
-Joan Roberts, Group One, Boise, Idaho
"Lori Apodaca is awesome! She is timely, thorough, consistent, and has a contagious positivity about her. She knows her products and represents HWA very well. Thanks, Lori!"
-Amy Gunning, TitleOne Corporation, Boise, ID
"In September I closed a loan for a customer that was purchasing her mother’s home. The mother needed the care of assisted living, which was at best, a very difficult situation for the family. The entire family came in to meet with me. The advice that I gave them was for the mother to provide a gift of equity to the daughter that wanted to purchase the home.  The applicant was thankfully able to qualify for the amount of loan necessary to fulfill the mother’s loan balance. Per Medicare the mother could not get back more than a specific amount. So, in the past I have used a home warranty to use up any of the seller’s money towards the buyer’s closing costs. The home was older, and I thought that the daughter would benefit from a home warranty. She and the family were so excited when I mentioned this. We were able to go through you and provide a 3 year home warranty, and the mother received the allotted monies at closing. It was truly a PERFECT scenario, and PERFECT loan closing. You made it so easy, thank you."
-Sandi Gregston, Alliance Mortgage Capital, Boise, ID
"As usual, Lori provided my customer/client with the best service. We changed our order midway through the final days before closing and left a message for Lori to adjust the home warranty accordingly. She did so without any hassles and my buyer is very happy with her decision to purchase HWA insurance. She likes the peace of mind 13-month coverage gives her. Thank you so much! It is always a pleasure to work with you, and it is reassuring to be in the hands of a real professional such as yourself."
-Debbie Brooks, Gate City Real Estate, Pocatello, ID
"Mariana from HWA has always returned my calls and answered my e-mails in a timely manner. HWA is a very professional company and cares deeply about the clients they serve. Their prices are very competitive with the competition and I really enjoy that they cover an extra month, 13 months! I also really enjoy the seller coverage, where HWA will give the seller a warranty protection while the home is being listed for sale. I use this in my listing presentations, and it is a huge drawing point. Thanks Mariana and HWA for all you do."
-Brandon Rivinius, Traditional Realty Services, Rancho Cucamonga, CA
"My HWA rep, Mariana Torres, is the best! 24/7 she responds to me when I have a question and ordering HWA home warranties is a snap! The 13 month feature pushes HWA to the head of the line for my clients! Thanks Mariana and HWA!"
-Marly Mattson, Prudential California Realty, Rancho Cucamonga, CA
"When my clients receive a HWA home warranty at closing they feel confident in buying their New Dream home. Just knowing that they have 13 months of warranty coverage gives them piece of mind so they can sleep better at night, just knowing that if something goes wrong in the house that they are covered. I explain to them that this is the best home warranty program out there. I haven't been able to find a better company out there. HWA warranty is the best. I have had many of my clients file a claim and they loved the service that they receive. HWA is just one phone call away and this makes my clients feel at ease."
-Jody A. Kelly, Coldwell Banker, Oak Lawn, IL
"My client's townhome was listed for sale for two years, waiting for a buyer who wanted an unusual floorplan. Offering a home warranty was important to keep the listing active when they considered taking it off the market. The sellers made a claim during the on-sale period and it was paid by HWA. That savings would not have been paid without the listing being active. Also, the home warranty was important to the buyer who finally wrote an offer on the home."
-Mike Herbert, Charles Rutenberg Realty of IL, Naperville, IL
"HWA is the way to go! As a Realtor in the area for a dozen years, I've had many clients use just about about every residential service contract out there. I've also purchased several homes and rent properties myself and used a variety of the providers.Let me tell you: they may look similar, but NOT ALL WARRANTIES ARE THE SAME. While the upfront costs of all of the programs are similar, the differences show up almost from the first service call. Other companies are slow to respond, argumentative, or look for every conceivable way to get out of a repair. When they do come out, the "band aid & chicken wire" repair method is continually overused. Not so with HWA. The quality of the service and the willingness to listen and do the right thing is the very best - HWA every time! And the area rep, Lindy Vestal, has been terrific at taking care of things for me. Please consider using HWA today, and save yourself 12 years of finding out about the other guys the hard way."
-Christopher DuFrane, Coldwell Banker, Colleyville, TX
"I love HWA home warranties! They’re extremely easy to order and my clients have had great success with calling in repairs and being well taken care of. I make them a part of just about every purchase agreement when working with buyers and sellers have been happy to pay for the service to give the new owners peace of mind."
-Shana Moore Buy-Boise Real Estate Group, Boise, Idaho
"Lori Apodaca is a wonderful customer relations person! My husband and I ran into a bit of trouble with our furnace and the wording on the warranty --- Lori took EXCELLENT care of us. She took care of the issue quickly and kept us informed through the process. Lori is a tremendous asset to HWA! We will highly recommend HWA to other homebuyers because of the consideration and support she provided. Thank you, Lori!"
-Lenore Mahler Alliance Title, Emmett, ID
"Lori Apodaca is one hot mama! She is fun to be around, always smiling and happy and has an infectious "Joie De Vivre" that makes working with her an enjoyable experience. I am assured and confident that my clients will be taken care of in her professional and qualified hands. Lori rocks!"
-Dan Hernandez
"It has been a pleasure to work with HWA and Lori Apodaca. She continues to be prompt and helpful to me with my questons dispite a decrease in my business due to a slow market. I believe home warranties are the way to go. After I bought my own house without a warranty. I payed out 3000 dollars in broken items that occurred over the first two months. I continue to share this with my clients and encourage them to consider their options. In some cases I have provide them myself just because I feel so strong about it. Thank you HWA and thank you Lori Apodaca for your business."
-Cory Price, Price Real Estate, Chubbuck, ID
"Lori and HWA have given me and my buyers so much peace of mind after each purchase. The HWA has been a negotiating point that I have used for years to make each transaction a win-win for buyers and sellers. It is the added protection and the peace of mind that buyers are needing when buying bank owned and distressed properties.
Thank you very much Lori and HWA!"
-Robert Renteria, Keller Williams, Boise, ID
"I have used HWA Home Warranty as my preferred Warranty company for many years. I like the fact that it is a 13 month Warranty as well as if there has been a problem, I have been able to get results right away. The response to orders is immediate with email letter, policy and statement sent right away. Very professional."

-Susie Covey, Coldwell Banker Primus, Crystal Lake, IL

"Well, HWA in my opinion is the best. Just this past summer, the very day the clients were moving in to their home, the kitchen sink started leaking and later that day the toilet broke. HWA was on it!!!! My client was so happy with their services and efficiency is the repairs. HWA is on the top of my referral list for clients while closing the sale. Amy is a huge part of the referral as she explains things so well and is so helpful in assisting the policyholders, and the realtors like me."
-Kimberly Miller, Gallery Realtors

"I love having Angela (HWA Rep) always nearby to help my clients when we are in need of a warranty. In today's market, we all know that we can't live without that protection! Forclosures and shortsales make disclosures a thing of the past and where uncertainty abounds Angela fills a much needed gap. Thanks for always taking my clients through choices and coverage options so patiently."
-Colleen Floen, Atlanta Communities, Atlanta, GA
"The first time I used your warranty company, I was very impressed with your companies service and your follow-up, making sure that the problem had been resolved. This puts my mind at ease that I know you “Say what you mean and mean what you say.” Trust and follow-thru are at the top of the list for reasons to use a Warranty company and because there are so many of them to choose from, it’s nice that your company has them both. Great job and you can count on my business in the future!"
-Patti Brewer, Reece and NIchols Tuilleries, Kansas City, MO
"Typically I have been skeptical when dealing with my Home Warranty. There always seems to be something that is not covered or you wait all day for the repair person to arrive.This experience with our heating system was effortless. The technician from Diversified HVAC called to see what was convenient then called on the day of our appointment as discussed to let me know he would be there in 20 minutes. He arrived on time diagnosed the problem, ordered the part and returned for the install.He was efficient, friendly and informative. Job well done."
-Denise Sherwood, Republic Title of Texas, Dallas, TX
"You know as agents we wear many hats to accommodate our clients. The most rewarding experience I can recall is when a first time home buyer, who just got married, expecting their first child purchased a home through me. As a gift for their trust in me, I purchased the home warranty for them. It was not but a couple months when they called me to find out what to do with the water heater that just went out. Low and behold, pulled their file and gave them the number to call. Two days later they called me back, very pleased, with a new water heater. Home warranty of America made me shine in their eyes! Thank You for your continuous, fast, professional service."
-Cindi Bono, Coldwell Banker, Hollister, CA
"Working with Gary Szafranski on the HWA's has been a stress free process. He is always reachable when I need a question answered and he also offers to set up the Home Warranty for you to save you time. As a Realtor, my time is very valuable and I appreciate him making things simple for me. The cost of HWA does not even compare to the other warranties that are offered through my office and I am very glad that Gary attended one of our office sales meetings to introduce HWA to us. My customers and myself are very happy with the services provided by HWA."
-Melissa Steffey Northwood Realty Services, Pleasant Hills, Pittsburgh, PA
"24 hours before closing my client, a first time home buyer, gets cold feet. OMG , What we are closing in 24 hours. He states the he is sorry buy cannot go through the deal. He is worried, he is scared , He is a MESS.
After 2hours and 15 minutes on the phone with him he finally admits the he is not handy with fixing things and was having nightmares that he did not know the first thing about fixing everyday or even major problems should they arise.
Ah....I reminded him that this fear should be his last concern for we had the Home Owners Warranty. I took out the Agent brochure I had in my bag an spent hours reading over all items covered and not covered in his warranty. Boy this brought him great comfort. and I am happy to say he is a proud home owner today.
The one call to Denise, my account rep, was easy and I could not be happier. I highly recommend this warrant to ALL my clients."
-Annette Nieves, World One Realty, Chicago, IL
"It's not just one experience, but many. Where can I start...? I have been using your service for 2 years now. My sellers love the comforting fact that their home is under warranty from the day I list it. It makes me look special, providing them Peace of Mind. Especially the homes that are vacant, which I seem to get a lot of. I love the fact that official documents are sent immediately to both the seller and myself. The ease of forwarding this to the title company and buyers agent once the home is under contract. I love the fact that you e-mail me once a claim has been filed and completed. It allows me to get back in touch with my buyers to see how their new home is and if they are settled. Once again, you make us agents look like we have ESP and remind us that our customers are customers for life.Thank you for making my life a little better and for making all my clients feel safe and comfortable with their purchase."
-Carol Frenette, RE/MAX DFW Associates, Flower Mound, TX
"I’ve worked with a lot of home warranty companies and no other company has provided superior customer service to myself as well as my clients. Compared to other competitors, HWA provides the most comprehensive coverage and I love the fact they use only new parts instead of refurbished parts. I will continue to encourage my clients to chose HWA over other coverage companies."
-Brandy D'Aprile, City View Realty, Austin, TX
"Recently I had an experience with HWA and Amy that started out absolutely horrible. The repair company totally dropped the ball in scheduling.I made one call to my rep Amy Desgrange and a few minutes later I was contacted by a customer care agent from HWA. In less than an hour they found another company to come out to do the install correctly and to take away my old dishwasher.
There are a lot of warranty companies to choose from. I am so glad that I chose one that has truly professoinal agents representing them. Thank you Amy and thank you HWA for doing what you said you would do.
As a realtor, I will always recommend you and your company, because I know that you will handle my clients claims in the exemplary way you took care of mine."
-Rick Leaman, Keller Williams, Plano, TX
"I am so pleased with the service that I receive from HWA that I will be recommending coverage to all of my friends, family and clients. With the selling of our previous home and the purchase of the new one, I elected to purchase a HWA warranty for each home. I was hoping to never have to call them but as items needed to be addressed, I was glad I did. Three HVAC issues, a plumbing issue and an electrical issue later, I have been floored by the high level of service and follow up that HWA has provided. Keep up the great work and I will be a customer for life!"
-Grant Whittenberger, Outlaw Real Estate Group, Austin, TX
"From both a personal and business perspective, I am extremely impressed with Home Warranty of America's responsiveness. Our personal home has been under the Marquis program since we purchased in '06. From minimal plumbing work to replacing coils in our air conditioners, our needs and expectations are always met. Moreover, I refer each client that purchases a home with me to HWA. I could not continue to do this year after year unless my clients provide constant quality feedback. Their repair needs are met each time they request service which creates a wonderful business partnership."
-Jonathan Creath, Creath Partners Real Estate, Austin, TX
"Noticed our A/C stopped working overnight. Went online to process my claim and within minutes received an email with the company that was assigned to our claim. Unfortunately, the company could not come to our home until next Monday (today is Thursday!). We could not wait until then because of the incredibly hot weather we are experiencing in San Antonio. Called HWA and Flor instantly called another company that was able to come to our home within 3 hours. Tom, from TC Heating & A/C, was kind enough to call us when he was on his way. He arrived on time and was very professional. He explained, with details, what was wrong with our unit and showed us the parts that needed to be replaced. He also mentioned about the importance and benefits of having the HWA coverage. We are truly glad to be doing business with such an amazing group of professionals who took care of our problem instantly. Thanks and God Bless!"
-Jesus Resto, PenFed Realty, LLC, San Antonio, TX
"Home Warranty of America, Inc ROCKS. The Rep from Boise Lori is the BEST. You guys have a life long customer in me. If you are considering signing up, DO IT NOW, you wont be Disappointed."
-Michael McFadden, Boise, ID
"In my opinion, ordering with HWA is easy enough as it is. My buyer ordered a warranty with another company last week and it took 8 attempts to get the warranty ordered. We couldn't do it online, so we had to call up and order it over the phone. Every time we called, they wouldn't save the order details, so each call involved starting over from scratch. They wouldn't email the contract to the title officer, and the buyer's agent, and they wouldn't allow our cell phones (or direct lines) to be our point of contact in their database. That experience alone made me realize just how easy HWA already makes it."
-Marcus Fleming, Market Manager and Broker, Redfin Phoenix
"The Appliance Docter was professional and kind. He respected our time and our home. Extra care was taken to protect our counter tops and keep them clean while he worked. He had an air of confidence. If all repairmen were as efficient and courteous as him, repeat repairs would be a thing of the past. I always brag on HWA, you really do stand behind your contract."
-Linda Norwood & John Rowe, Houston, TX
"We ONLY use HWA with all of our clients."
-Angela Duncan, Keller Williams Realty, Tampa, FL
"Everything was handled very well. We had same day service and we were without heat and it was cold outside. Thank you for your excellent service."
-Sydney & Christina Raymond, Prescott Valley, AZ
"The claim was all handled via email so i didn't actually speak to the representative. All the emails were prompt & informative, Lonnie was great."
-Daniel & Melissa Otten, Hammond, WI
"Excellent customer service in expediting repairs."
-Bruce & Angela Ellis, Jacksonville, AL
"Anderson plumbing was great, I will be using them for non warranty issues now. As a warranty holder, I would like Anderson to handle any warranty issues in regards to plumbing. It is rare these days for a company to call you back, be there when they say they will, and actually be able to handle the problems without having to reschedule. I am very pleased."
-John & Jennifer Howe, Plano, TX
"Your "follow-up" newletters to HWA clients are a big help to realtors. Its a strong incentive for us to send you more customers, and a useful tool for our clients."
-Ed Little, Realty Associates, Houston, TX
"People always ask me who has the best home warranty. I've done the research and the answer is HWA. Home Warranty of America offers the best coverage and a 13 month home warranty. In the past I have used other companies and identified their holes in coverage. HWA addressed all of our concerns."
-Jackie van Wienen, RE/MAX Excellence, Las Vegas, NV
"I would like to say thank you very much for your help with the property in San Gabriel, CA. You like to hold our hands to go through every single step, especially on the weekend. It is you who helped us so efficiently and carefully, and made us feel that we are in good hands. From now on, all my transactions will be yours just because of your extra mile services. Plus your Chinese definitely helped my Chinese Clients as well. Again, thanks a million for your excellent services!"
-Margaret Sun, Coldwell Banker George Realty, Rowland Heights, CA
"Keep up the good work! I have two homes and I've had you guys for years now. I continue to recommend HWA to friends and family because you guys are always a pleasant experience with the few claims I've made. Technician was knowledgeable, on time and quickly identified and resolved the problem."
-Robert M. Garcia, Phoenix, AZ
"Christine was very kind and easy to speak with. Clyde, with Texas Rekey, was prompt, professional, friendly and concerned that I was happy with the work he did. He encouraged me to test the keys and locks before he would leave to make sure I was satisfied."
-Daniel & Callie Plant, Katy, TX
"We didn't expect someone to help us on Christmas eve, but they did. Thank you so much!"
-Luther & Evelyn Polk, Dallas, TX
"The service rep was great and did a good job taking care of my claim. The technician that came out was great and I will use him anytime we have an A/C problem. Thanks!"
-Matthew & Julie Giese, Houston, TX
"Great service! This was the first time I submitted a claim online and I loved how easy it was. Thanks!"
-Michael & Imelda O'Connor, Carmel IN
"Everything was handled in a timely and professional manner."
-Aneesah Muhammad, Chicago, IL
"Outstanding service by 4 Winds and an excellent process with HWA."
-Joan & Gary Gluys, Fair Oaks, TX
"HWA's service was excellent and easy from start to finish."
-William Coakley, Justin, TX
"I don't think the claims procedure could've been any easier. Thanks!"
-Nicole Rubenstein, Moutain Home, ID
"I have already recommended both HWA and Speedy Plumbing and Heating to a neighbor."
-Cynthia Litton, Tewksbury, MA
"The entire process from beginning to completion was extremely professional. I will highly recommend you to others. Thank you so much!"
-Karen Tucker, Spring Hill, TN
"I have been very pleased with the service I received from HWA and would be happy to recommend them to anyone who owned a home."
-Steven Zabriski, Cedar Park, TX
"I was very pleased with the professionalism and customer service I received from both HWA and Boston Heating & Cooling. Since I just moved into this home, it took a "great weight" off my mind to get the problem fixed so quickly. Thank you!!"
-Judith Elliot, Springfield, IL
"Hill Country Plumbing is a great service. They had a cancellation and squeezed me in. They were professional, on time, and efficient too. I have been extremely pleased with my home warranty and all my claims have been handled very quickly and with professinalism. I would highly recommend you guys!"
-Elena Capsuto, Austin, TX
"My experience with HWA was very professional and helpful. Dan Bell with Conditioning was very professional and helpful too. We are happy with your service."
-Thomas & Jo Janet Ashby, Glendale, AZ
"My property is a rental in California and I live in Texas. I feel confident in my absence knowing that HWA is there for me."
-Ruth & Bob Friendman, Westlake, CA
"The service and assistance I received was fantastic and it was handled in an efficient manner too. Everyone I encountered was professional and friendly, which made the entire process stress free. Thank you!"
-Benito Ortiz, Katy, TX
"Both Juana and Gina from HWA were very competent, personable, and polite. Mike from Anytime Appliance Service was extremely polite, knowledgable, and efficient. Altogether, the experience was most pleasant and easy!"
-Don & Lorinda Gould, Glendale, AZ
"A-1 plumbing did an outstanding job for us. I have renewed my HWA contract and I will be getting one for my rental home too."
-Robert Kemp, Madisonville, LA
"I purchased my first home last May. This was the first time I used the service and it was great! It was so wonderful that I convinced my mother to purchase one on her house....and she did last week! Thanks!"
-Amanda Rollins, Dallas, TX
"In the same day, my problem was reported to a customer service rep, identified by a technician, and corrected within 4 hours! Great job!"
-Erich Grawander, Grayslake, IL
"My entire experience with HWA was great. It was very quick & easy."
-Mike & Carly Kierce, Indianapolis, IN
"I've been using you folks through many moves and at least 6 houses. Your company is the most professional and easy to work with; you always deliver what you promise. Thanks!"
-Randy & Sarah Eveland, West Bend, WI
"Powell Heating and Air Technicians are very helpful and efficient. When I called them, they remembered my service from the previous visit and asked me several questions. They gave me suggestions to see if I could rectify the problem myself, and when I couldn't fix it, they were at my home and were very patient with me. They were very professional and helpful. I'm glad they are in partnership with HWA."
-Mary Pruitt, Knoxville, TN
"I am very pleased with the professional service I received from Home Warranty of America. Christine was very helpful and did an excellent job providing information and sending follow up materials. Thank you for the good service."
-Carol Wilkinson, Bedford, TX
"We are impressed with HWA and we tell our family and friends about your company. As long as we continue to have great service, we will continue to keep our contract with HWA. Its peace of mind to know that we have insurance that cares about honoring their words. Thank you."
-Jerry & Nancy Buchanan, North Port, FL
"We've been with your service for several years now and the vendors you've sent have been top notch. Ferguson Heating was another superior example. Michael, the repairman they sent, was up on the roof, diagnosed the problem, and fixed it promptly and efficiently. Thank you!"
-Lois & Dale Gaylord, Chandler, AZ
"I was very pleased with the way my claim was handled. Before my furnace was replaced I was given all the information ahead of time (i.e. any additional charges) and the technician, Todd Benedetto from Cool Operator, did a great job. Thanks for the good and fast service."
-Marlene Warden, Arlington Heights, IL
"In all my years of business, your company is the only one I've ever used."
-Judy Nelson, RE/MAX Horizon, South Elgin, IL
"I was very very satisfied. I talk about your home warranty services to all of my friends."
-Melody & Orlando Thomas, Plano, TX
"Excellent service and follow up by both the representive and Joe's Kool. Perfect!!!!"
-Steven and Kelly Piotrowski, Carrolltown, TX
"We have been very happy with HWA from the very beginning. When the warranty came with the house we bought last year, it put us at a peace of mind knowing that HWA is only a call away. When it came time to renew our home warranty we knew it was the right thing to do. Thank you again for helping a first time home owner feel at ease."
-Henry & Debbie McIntire, Portage, IN
"I have had HWA for the past three years and I don't plan on ever letting my contract expire."
-Shawn & Lisa Sullivan, Cedar Park, TX
"My 100% positive answers aren't just me trying to zip through this survey... Your CS rep Paul D and the technician (Joe from Benders Plumbing) were both excellent! I'll be calling them both in the future!"
-Lillie C. De Merode, Chicago, IL
"This was my first time using HWA and I was thoroughly pleased with the process, the promptness in the plumber initial contact and his professionalism when completing the work on my bathroom sink. I would recommend David (plumber) and his company to my friends & family if they ever needed a plumber. Thank you HWA and thank you Freedom Plumbing for a job well done."
-Adrienne Anderson, South Holland, IL
"We've been very happy with HWA since we signed up and the coverage is great. When something has needed to be fixed, it's always been done in a timely manner. Everyone is courteous and professional. We had a problem with an HVAC company that tried to over charge us by $600 and your HWA rep took care of the problem right away. We are very pleased and plan to keep our coverage for years to come."
-Dawn & Darryl Knox, Pahrump, NV
"Although our garage door problem was not covered under our home warranty, it was solved and repaired quickly and efficiently."
-Duane J. & Sandra L. Schupp, Munster, IN
"Excellent service from start to finish. This is why I wouldn't accept a home warranty from any other warranty company."
-Cindy Childers, Lebanon, TN
"I appreciate the fact that you were able to get someone out the same day to alleviate my anxiety about leaving my garage open to the neighborhood."
-Jo Ann Meyer, Richmond, TX
"Very satisfied with HWA's rep Christine. She was a wonderful lady, very knowledgable, and supportive. California Express Enterprise did a wonderful job repairing the thermostat and heater. Thank you."
-Kelvin Hiraishi, Newport Beach, CA
"This claim was fast, easy and met our needs in a timely manner."
-Robert & Jennae Bradley, Frisco, TX
"My sellers find this to be a real plus. This company is outstanding and delivers on the service."
-Genie Taddeo, Keller Williams, Park Ridge, IL
"I love your website and expect that all my clients that I will be referring to you will too. Thanks a lot!"
-Beth Conkle
"Can't overstate how fortunate we were to have HWA - our furnace, hot water heater, stove and refrigerator all broke within a few months of each other. HWA was prompt and a financial lifesaver."
-Denise Marshall, Baltimore, MD

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